Ticketing Staff (Surabaya-Based)

Job summary
ATI Business Group is looking for Ticketing Staff to support our clients.Passionate about the travel industry.Experience with GDS systems and excellent English abilities.
Job seniority: entry level
Responsibilities
• Compute ticket costs and issue or reissue tickets.• Ensure daily targets are met with accuracy and customer satisfaction as priorities.• Respond to customer inquiries promptly and provide accurate information.
Requirements
• Minimum Diploma 3 qualification from any major.• Work experience in Airlines or Travel industries preferred, particularly as Ticketing Staff.• At least 1 year of experience using GDS (Amadeus, Galileo, Sabre, etc.) ideally.• Excellent written and spoken English skills.• Highly appreciated and rewarded for flexible availabilities, including the ability to work shifts that cover days, nights, and public holidays.• Willingness to work at both Central Jakarta and BSD City.• Willingness to engage in contract-based employment.