Waiter & Waitress

DUTIES AND RESPONSIBILITIES: -

·        Greets guests and presents them with the menu.

·        Informs guests about the special items for the day and menu changes if any.

·        Suggest food and beverages to the guest and also try to upsell.

·        Obtaining revenues, issuing receipts, accepting payments, returning the change. 

·        Performing basic cleaning tasks as needed or directed by supervisor. 

·        Filling in for absent staff as needed

·        Communicate to the guest and provide assistance with their queries.

·        Co-ordinate with the busboy, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

·        Server food and beverage to the guest as per the course of order.

·        Observes guests and ensure their satisfaction with the food and service.

·        Promptly respond to guest with any additional request.

·        Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. 

·        Prepare mixed drinks for service to your customers table.

·        Properly open and pour wine at the tableside.