Waiter/Waitress

About The Role:

Responsible for providing excellent customer service in a dining establishment. Take orders, serve food and beverages, and ensure the overall satisfaction of guests.

Core Work Activities: 

Customer Service:

• Greet and welcome customers in a friendly and professional manner.

Table Service:

• Set and clear tables with attention to cleanliness and presentation.

• Serve food and beverages promptly and accurately.

Billing and Payment:

• Present bills and process payments accurately.

• Handle cash, credit cards, and electronic payment methods.

Cleanliness and Organization:

• Restock and organize dining and service areas.

Teamwork:

• Work collaboratively with other waitstaff and kitchen/bar teams to ensure smooth service.

Key Requirements: 

• Proven experience in Waiter/ss or a related role, with at least 1 year of experience.

• Strong customer service and communication skills.

• Basic math skills for processing payments.

• Ability to handle high-tension situations and multitask.

• Knowledge of food safety and hygiene practices.

• A professional and well-groomed appearance.

• Willingness to work irregular hours, including evenings, weekends, and holidays.

• Familiarity with POS (Point of Sale) systems is a plus.

What We Offer:

Salary Range : Rp 2,950,000 - Rp 3,500,000

Service Guarantee : Rp 1,000,000 - Rp 2,00,000

Health Insurance : BPJS Kesehatan

Retirement Benefits : BPJS Ketenagakerjaan 

Facilities : Working Devices and infrastructures

Meals : Yes

Annual Leave : 12/year

Working Days : 5 Days 

Environment & Cultures : Dynamics, teamwork, recognition and rewards

Persyaratan minimum:

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP