Wholesale Admin

Job Title: Wholesale Admin

Location: Kerobokan, Bali

Employment Type: Full-time

About Us: Sugarhead is Bali’s new and trendy bakehouse, cafe and academy who is striving to deliver excellent products and services to our guests and clients. At the core of Sugarhead’s mission is a simple plan: serve great food, take good care of our customers and staff, and keep them coming back for more! THIS is what Sugarhead’s success is all about. As we continue to expand, we are seeking a motivated and organized individual to join our team as a Wholesale Admin.

Job Responsibilities:

• Managing the processing of wholesale orders from receipt to fulfillment. This involves accurately entering orders into the system, ensuring proper documentation, and coordinating with the warehouse or distribution center for timely shipment.
• Handling inquiries and requests from wholesale customers regarding orders, product information, pricing, and availability. Providing excellent customer service to maintain strong relationships with wholesale clients.
• Communicating with Central Kitchen Team to obtain product information, pricing, and availability. Facilitating the procurement process by obtaining quotes, negotiating terms, and placing orders with approved vendors.
• Generating invoices for wholesale orders and ensuring accuracy in pricing, discounts, and terms. Coordinating with the accounting department to resolve any billing discrepancies and ensure timely payment processing.
• Providing support to the sales team by preparing sales reports, tracking sales performance, and assisting with customer inquiries or requests for product samples and marketing materials.
• Maintaining organized and up-to-date records of wholesale transactions, including orders, invoices, contracts, and correspondence with customers and vendors. Ensuring compliance with record-keeping requirements and company policies.
• Assisting in logistics coordination, including arranging transportation for wholesale shipments, tracking delivery status, and addressing any shipping-related issues or delays.
• Ensure all wholesale products meet quality standards and specifications. Reporting any quality issues or concerns to management and communicate to Central Kitchen Team to resolve them promptly.
• Analyzing wholesale sales data and trends to identify opportunities for growth, optimize inventory levels, and improve operational efficiency. Generating regular reports on wholesale performance metrics and presenting findings to management.

Qualifications:

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP