3PL Operations Monitoring

Job Description

• Manage day-to-day delivery operations to ensure timely delivery.

• Coordinate reminder pickups with 3PL providers.

• Generate undelivery reports for users.

• Analyze discrepancies in shipping fees with 3PL providers.

• Monitor claim submissions to 3PL providers.

• Oversee claim disbursement to users.

• Collaborate closely with the Sales & Customer Service team to resolve user issues.

• Support Supervisor with additional assigned duties.

Job Requirements

• A Diploma or Bachelor's Degree in any major (relevant field preferred).

• Strong communication skills are essential.

• Basic proficiency in English is required.

• Minimum of 1 year of relevant work experience is preferred.

• Experience in logistics is considered advantageous.