Account Management Intern

What Is Shipper
Shipper is a growing technology company based in Jakarta. With our mission to moving our society forward, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.
Why Join Shipper
An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation

How Do We Live Our Core Values CCIIH

• Customer:Always Start with Customer First
• Collaboration:One-for-All, All-for-One
• Innovation:Be Bold and Move Fast
• Integrity:Lead with Integrity
• Humility:Build Trust through Humility

What Will You Do:

As an Account Management Intern, you will assist the Account Management team in administration. You will gain valuable hands-on experience in client communication and problem-solving while supporting various account-related tasks. This internship offers an excellent opportunity to learn about the fundamentals of Account Management within Shipper and contribute to its success.

• Assist in communicating with clients via email, phone calls, and meetings.
• Handle client inquiries and provide timely responses.
• Collaborate with team members to address client needs and concerns effectively.
• Assist in preparing reports, presentations, and other materials for client meetings.
• Coordinate with internal departments to ensure timely delivery of services/products to clients.
• Provide administrative support to the Account Management team, including scheduling meetings, organizing files, and maintaining documentation.

What Are The Requirement:

• Currently enrolled in a Bachelor's program in Business Adm inistration, Marketing, Communication, or a related field.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with the ability to build rapport with clients and team members.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).