Account Receivable

Job Accountability:

• Send SOAs to customers on a weekly basis
• Communicate & chase payments to customers through email, texting, call or visit & recording the results in the system
• Perform account reconciliations and monitor the account details of customers
• Monitor the delayed or missed payments and other irregularities
• Research and resolve payment errors
• Review the status of accounts and generating analysis on age
• Ensure compliance with the procedures of the company
• Examine and solve customer queries and complaints
• Issue dunning letters to customers up to hold cargo according to policy
• Coordinate and communicate with AR Controller Team regarding credit customer hold & release decisions
• Encourage customers to send remittances as soon as possible
• Allocate payment, cash advance & bukti potong from customers to correct invoices in a timely manner.