Alamat
Bentuk pekerjaan- Providing technical support to teams within the organization
- Identifying and resolving technical issues
- Coordination at a local team
- Administrating and Configuring any needs from application
- Handling client and complaint customer B2B and B2C
- Deliver problem solving
- Giving support for dedicated application
- Troubleshooting for technical issues
- Have customer service skills
Requirements:
- Bachelor's Degree,Computer Science/Information Technology
- At least 1 year(s) of working experience as Application Support/IT Support/help desk
- Able to type fastly (min: 40 WPM) is a must
- Familiar with excel (Vlookup and Pivot table)
- Having knowledge of Operating Systems (Internal System)
- Able to handle customer requests and complaints
- Willing to work shifting and work outside usual hours (e.g. weekend, evening, public holidays) is a must 3 shift
