Alamat
Bentuk pekerjaanJob Description
About the Role
Area Sales Manager is accountable for sales strategy, sales team, and achieving sales revenue targets across all sales channels within Surabaya and Malang areas. This role is for someone that experience in leading a sales team and also someone who has a good eye for growing the business. If you're the one that we're looking for, don't hesitate to join the exciting team!
What you will do
- Design an overall merchant strategy (encompassing both hunting and farming motion) for the Area, followed by implementation and execution of the plan to ensure business objectives are achieved
- Oversee and manage the performance of his/her team (consisting of at least AE & AM), including:
- Identify key/critical merchants in the Area and:
- Work with relevant stakeholders in the region/area to ensure that sales strategies & merchant activities are aligned with the overall regional and nationwide company objectives. This would include supporting the RCE team to translate consumer behavior, market insight, field situation, and market trends within the district to refine the overall region strategy.
- Know when to escalate & ask help from RSH for bigger issues
- Review team performance and take corrective actions to achieve the target
- Cascade strategy from RSH & Sales Strategy HQ to the team & lead the execution for the Area
- Coach AE & AM to Identify new sales opportunities within existing merchant accounts by up-selling and cross-selling existing products
- Support his/her team to problem-solve issues happening in their area, especially issues happening at critical merchants
- Regularly do coaching & mentoring for the team members
- Build and maintain relationships with these merchants
- Give additional support to the AE/AM managing the merchants to problem-solve issues experienced by these merchants
What you will need
- Bachelor's degree in any field (top tier University is preferable) and willing to relocate to Surabaya (if your residence is outside Surabaya)
- At least 5 years of experience within mid-to-senior management function (FMCG, SMB Banking, and Telecom company)
- Strong network and knowledge about the city
- Excellence in bridging, developing and maintaining good relationships with key partners such as but not limited to local/regional government stakeholders, 3rd party partners, merchant associations, communities
- Strong business sense and have good understanding of the markets, customers, and competitors
- Strong leadership and interpersonal skills, experienced in managing a big team, as well as strong in people development and mentoring/coaching
- Strong written & communication skills, fluent in English and Bahasa Indonesia
- Fact-based/number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment
About the team
The Area Sales Manager (ASM) will work within the direct command of the Area Head and matrix collaboratively with the region sales team on some projects. You will lead the Sales team consisting of the Account Manager (AM) & Account Executive (AE) for the Surabaya & Malang areas. ASM regularly visits AM & AE to their assigned merchants across their areas to see what happened on the ground as well as providing advance advice to them in increasing transactions over time.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
