- Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
- Manages key accounts
- Co-ordinates the development of all promotional material
- Provides direction on and conducts market research
- Monitors competitor activities