Position:Assistant Manager - Café Causette (Full time #538108)
Property / Office: Mandarin Oriental, Hong Kong
Location: Hong Kong, China
Responsibilities:
- Supervise a smooth daily operation and support in administration
- Understand guests’ needs and deliver excellent service and professional recommendation via effective communication
- Deliver a delighted dining experience to our guests
- Handle guest complaints and comments during the absence of the managers
- Provides professional development to colleagues and leading the team to achieve departmental goal and total guests' satisfaction
- Follow and apply the HACCP and hygiene standards at all times
- Liaise with kitchen team on a daily basis
- Assist the Restaurant General Manager in other ad hoc projects as assigned
Requirements:
- Minimum 3 years' working experience in Western cuisine / Bar area
- Good managerial and interpersonal skills
- Passion in customer service and hospitality industry
- Willing to learn and able to work under pressure
- International exposure will be an advantage
- Excellent communication skills and fluent in Cantonese and English, knowledge in Putonghua is a plus
Advertised: 27 Jan 2024 China Standard Time
Applications close: 23 Feb 2024 China Standard Time