Responsibilities :
- Contact potential or existing customers to offer products, explain products advantages to potential customers, ask questions to understand customer's needs, cross-selling and closing sales.
- Handle e-commerce campaign and operations.
- Build good relationship with potential customers and maintain relationships with existing customers.
- Visit customers when necessary.
- Input and update customer information into the database.
- Receive and process sales order accurately (marketplaces and social-commerce).
- Handle complaints to maintain the brand reputation.
- Maintain call and sales records and records useful information.
Requirements :
- Bachelor's degree (marketing/economy/business/administration) from reputable university
- Has minimum 2 years in a similar role
- Have excellent skill about sales, telemarketing, telesales, e-commerce and customer care
- Have excellent problem solving, interpersonal skill, communication and negotiation skill
- Have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
- Willing to be placed in Menteng, Jakarta