Bancassurance Training and Recruitment Support

Requirement :

• Prefer staff which have min 5 years at Insurance Training for Telesales
• Familiar with Training Program and Good Public Speaking
• Reputable University (Grade A)
• Bachelors Degree
• Familiar with Power point and have a presenting skills

Job Description :

• To Design and to develop comprehensive training program and gaps on an ongoing basis for Telemarketing Sales Officer (TSO)
• Conduct full coaching session; to Coach TSO for a minimum coaching a week documented
• Focus on Training and coaching TSO team to enhance their skill
• Responsible for TSO recruitment process; from candidate selection, interview session, to onboard the TSO
• Work with the Recruitment Agency to select the best candidate for TSO
• Conduct schedule Role Play session with TSO, individually and/or group session, and ensure the role play comply with script and compulsory question that need to be ask to customers
• Plan, design, and conduct training for Direct Sales Agent and/or Relationship Manager in related with General Insurance Product selling
• Maintaining training records (feedback, assessment, attendance)
• Responsible for the ongoing review on TSO performance and do necessary coaching and training accordingly
• Collaborate and coordinate with internal divisions and insurance partners on Training and Recruitment

*Competitive salary, negotiable up to 15 million