Baru Account Officer

Job Description

Position:ACCOUNT OFFICER (Full time #527326)
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia

Duties and Responsibilities

• Maintain the Account Receivable ledger, ensuring that there are no balances outstanding that should not be there
• Assist the Credit Staff to ensure that all accounts are billed / invoiced
• Review the High Balance Report
• Reconciles credit card payments, posts on a timely basis
• Post and reconcile all payment received for billing accounts and credit card on a daily basis
• Reconcile the Account Receivable Ledger against the bookkeeping ledger
• Transfers Guest Ledger/City Ledger checked out folio balances to appropriate credit accounts
• Review the request for payment of deposit refunds
• Assists in the preparation and balancing of accounts receivable recap daily
• Handles disputed charges, researches and attempts to resolve disputes, provides documentation to confirm accuracy of billing or issues credit as needed
• Assists in the preparation of 30/60/90+ day aging report for review by Financial Controller and Account Receivable Supervisor
• To assist on the process of month end and year end closing
• To assist on identifying possible bad debts
• Attends departmental meetings as required to communicate effectively with other accounting personnel to ensure that they are kept current with pertinent hotel information, rates, promotions, packages, activities and events
• Other duties assigned

Requirements:

• Willing to work a flexible schedule and holidays.
• Be a self-motivator and motivator of others
• Work in a safe, prudent and organized manner.
• Have an in-depth knowledge of the menus
• Be able to relate to all levels of guests and management.
• Have the ability to handle multiple tasks using time and task management skills.
• Have a minimum of 1-year experience in similar position, preferably in luxury environment
• Have excellent communication and organization skills
• Be able to consistently delight and satisfy our guest
• Have the ability to handle guest requests in a detailed manner
• Have excellent attention to details and service knowledge

Advertised: 07 Feb 2022 SE Asia Standard Time
Applications close: 30 Apr 2022 SE Asia Standard Time