Baru Risk Analyst

Job Description

If you’re looking to be a part of a dynamic, data-driven team and an opportunity to hone your analytical skills, look no further. As our Risk Analyst, you will analyze data to identify and validate high risk users in the GoTo Financial ecosystem such as GoPay, GoPaylater, GoBiz, Midtrans and Moka, and etc. Armed with data analytics skills in SQL, Python, you will be in charge of investigation of fraud and complaint cases and build analytical tools such as dashboards and SOP to improve the process. Working within the Risk function, you will get to learn about risk analytics and fraud detection and management. The cherry on top: you’ll get to be a part of a team that works to make Trust and Safety a top priority at GoTo Financial.

What You Will Do

• Analyze and mine a large pool of user behavioral data to
• investigate potential risk and fraud cases that are flagged by GoTo Financial fraud detection rules and models
• Investigate consumer and merchant behaviors and transactions to determine if any risk or fraud
• Identify likely fraud modus-operandi and feedback to risk teams for action
• Build a knowledge repository for validation SOP across the entire Risk org
• Develop and update risk reporting dashboards/BI, airflows and clockworks automation to accurately and timely report key risk metrics.

What You Will Need

• Experience in data driven problem-solving roles in a fast paced environment
• Bachelor’s or Master’s degree in Computer Science or Quantitative disciplines
• Good coding skills in one or more programming languages, e.g. Python, SQL, BigQuery
• Experience in data visualization tools such as Tableau, Google Data Studio, Metabase is preferred by not required
• Good communication and writing skills in English to present and engage with team and stakeholder about risk analysis
• Curiosity and keen interest in data analytics
• Experience in managing a team is a plus
• Experience in setting up automation processes through queries and scripts is a plus.

Our objective as GoTo Financial Risk Team is to ensure a safe and trusted ecosystem that our users can trust, rely on, and love to come back to. To manifest that objective, we analyze suspected fraud cases and customer complaints and propose resolutions & SOP to improve Trust and Safety for all GoTo Financial users. We use big data with human intelligence to make the best decision. For instance, team members will work with Risk managers and Business teams to detect potential risks on GoTo Financial ecosystem and develop logic and algorithm to accurately establish the ground truth of the risk types and modus operandi and work with risk managers to come up with solutions to prevent and mitigate losses.
Our Risk Analytics team currently consists of members based in Jakarta, Indonesia, we’re a tight-knit group who are bonded by two things: Trust and Safety and personal growth and well-being . We work hard and play hard, and support each other. What drives us is our shared sense of Trust and Safety. When we aren’t busy fighting risk on our GoTo Financial ecosystem, we enjoy bonding over our shared love of good food, playing bridge or poker, finding the best running track in our cities, and shopping. Can’t wait to do these activities again once COVID subsides!
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.