Call Center Agent

The Offer

• Excellent career development opportunities
• Great work environment
• Leadership Role

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You are a strong team player who can manage multiple stakeholders

The Employer

Our client leads in customer support in Indonesia, offering innovative solutions with a blend of global insights and local expertise across key services