Collection Manager

Job Descriptions

• Develop and implement comprehensive strategies for the timely collection of outstanding payments, employing a customer-centric approach to maximize recovery while maintaining positive customer relationships
• Analyze and assess customer credit risk, collaborating with risk management teams to establish credit limits and optimize collection processes
• Manage collection team, providing leadership, guidance, and training to ensure adherence to compliance standards, ethical practices, and performance targets
• Utilize data analytics and reporting tools to monitor and evaluate the effectiveness of collection strategies, identifying trends and proposing adjustments for continuous improvement
• Collaborate with cross-functional teams, including risk management, legal, and customer support, to address escalated customer issues, mitigate risks, and contribute to overall business strategy

Requirements

• Bachelor's Degree from any major
• Minimum 8 years of experience from related position
• Experienced in Financial Technology industry is preferred 
• Strong data management skills
• Strong leadership and communication skills
• Willing to be placed at Bintaro Raya