AlamatBackground
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UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP.
UNDP Indonesia in collaboration with the Ministry of Health initiated an innovative solution for better Supply Chain Managment (SCM) with Sistem Monitoring Imunisasi dan Logistik secara Elektronik (SMILE) project. A pilot project was initiated with the support from UNDP- in two districts, Bogor and South Tangerang in West Java and Banten Provinces, respectively. At the core of the project is a human resources development component supported by a defined supervision plan and a rigorous training regimen. The system provides an integrated solution to address widespread inequities in vaccine coverage by supporting state governments in overcoming constraints of infrastructure, monitoring and management information systems and human resources. It helps track stock of vaccines as well as storage temperature of vaccines through SIM-enabled temperature loggers attached to the cold chain equipment.
Moving forward, UNDP has now been asked by the Government of Indonesia to expand SMILE implementation to further include 700 cold chain points in six additional provinces. The final intent is to expand SMILE implementation to all cold chains in Indonesia (around 12,000 health facilities) in a phase wise rollout during 2020- 2024.
The Communications Assistant will support the implementation of SMILE Project communication, knowledge sharing/learning, marketing, monitoring and evaluation, and overall coordination of the project activities. She/he will help to manage the project’s day-to-day communication activities and ensure the timely achievement of communication outputs as per the project plan. S/he will coordinate closely with the Knowledge Management and Learning Associate, Project Officer, and technical team, as well as the UNDP Indonesia Communications Unit to optimize SMILE Project’s visibility and ensure a high-level of engagement with program partners, stakeholders, and beneficiaries. The key responsibility of the Communications Assistant is described below:
1. Ensure in collaboration with the project team effective project planning and implementation focusing on the achievement of the following results:
• Assist the team in developing and implementing program communication strategy/plan for internal and external communications including content production and engagement in both digital and non-digital platforms;
• Identify opportunities and key messaging to increase the visibility of the SMILE project through strategic content creation and publications (e.g. write and edit articles/blog, social media posts, visual design communications, project photos/videos, promotional items, campaigns, newsletter, etc.), as required;
• Regularly update SMILE e-learning website, develop/edit blog stories, design visual graphics or illustrations, and manage overall contents such as learning materials, guidelines, project reports, videos, etc. including performing e-learning web analytics to measure the traffic and optimize content engagement;
• Conduct media tracking to collect and cluster news and/or articles related to the project from printed and online media to be used as part of the SMILE media coverage and project report, etc.;
• Update the database of relevant project counterparts; development partners, public, private sector, civil society, and other stakeholders. Monitor and evaluate the use of effective media, and emerging issues and provide feedback to the team towards strengthened project engagement and partnership;
• Support to organize project events, workshops, training, launches, webinars, etc., and prepare related materials as necessary. Collecting and synthesizing significant information from the project implementation and results to further develop relevant communications and learning materials;
• Coordinate with the team to provide other services related to program communications as necessary.
2. Support strategic partnerships, and communications, and support the implementation of resource mobilization:
• In coordination with the project technical team, UNDP’s Communications Unit, and other relevant counterpart communication units, support documentation of the project activities and process as a tool to communicate results, deepen stakeholders’ knowledge/awareness, project buy-in, and resource mobilization;
3. Supports knowledge building and knowledge sharing focusing on the achievement of the following results:
• Participation in the training for project staff and support to promote knowledge sharing;
• Synthesis of lessons learned and best practices from project implementation;
• Contributions to knowledge networks and communities of practice.
Institutional Arrangement
The Communication Assistant will work under the overall supervision of the Knowledge Management and Learning Associate. The incumbent is also expected to work closely with the SMILE project team, the Health Governance Initiative (HEART) Cluster, team members in the Democratic Governance and Poverty Reduction Unit (DGPRU), the CO Communications Unit, and other relevant units at UNDP Indonesia.
Competencies
Core
Achieve Results:
LEVEL 1: Plans and monitors own work, pays attention to details, delivers qualitywork by deadline
Think Innovatively:
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:
LEVEL 1: Open minded and curious, sharesknowledge, learns frommistakes, asks forfeedback
Adapt with Agility:
LEVEL 1: Adapts to change, constructively handles ambiguity/ uncertainty, is flexible
Act with Determination:
LEVEL 1: Showsdrive and motivation, able to deliver calmlyin face of adversity, confident
Engage and Partner:
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Working with Evidence and Data
Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making Business Management Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns. Business Management Communication Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels. Business Management Monitoring Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results. Business Management Customer Satisfaction/Client ManagementAbility to respond timely and appropriately with a senseof urgency, provideconsistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputsto the development of customer service
strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns. Administration & Operations Event Management Support projects with event management including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc. Required Skills and ExperienceMin. Education requirements
Secondary Education is required, OR
A university degree (Bachelor’s degree) in Communications, Journalism, Public Relations, English Literature, Social Studies or related fields from a recognized institution will be given due consideration but not a requirement
Min. years of relevant work experience Minimum five years (with high school degree) or two years (with bachelor’s degree) of relevant experience in communications, journalism, public relations, digital media/marketing, or other related experience is required . Required skills Demonstrated experiences in communications and digital media related fields; Experience in the usage of computers, office software packages (MS Words, Excel, PowerPoint, etc.), web management, graphics design, video editing, etc. Desired skills in addition to the competencies covered in the Competencies section Experience of working with government, bi/multilateral agency and/or UN Agencies; Demonstrated ability/experience to work effectively with a widerange of stakeholders, and within diverse groups of multidisciplinary and multicultural team; Content writing experience for all media platforms: editorial, content writing and research experience focused on UN-thematic areas, published body of work including press releases, articles, blogs, infographics, newsletters; Proven socialmedia and socialnetworking expertise; Experience withdigital and online communications, including content creation and management of social media, websites and online platform. Required Language(s) Very goodspoken and written Indonesian and English Professional Certificates N/A DisclaimerImportant information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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