Community Manager will be responsible for developing and implementing strategies to build, grow, and sustain our community across various platforms. The Community Manager leads team member in engaging the communities as part of the company strategy to build succesful community based IP
Responsibilities:
- Community Development: Strategically plan, develop, and implement initiatives to build and strengthen the company's online and offline community. Foster a sense of belonging and engagement among community members.
- Member Outreach and Relationship Building: Proactively reach out to community members to gather feedback and insights. Build and maintain positive relationships with key influencers and community advocates.
- Content Creation and Curation: Create compelling and relevant content to share across community platforms. Curate user-generated content to showcase the diversity and talent within the community.
- Community Moderation: Monitor community discussions and ensure adherence to community guidelines. Address and resolve conflicts or issues within the community promptly and professionally.
- Collaboration: Collaborate with marketing, events, and content teams to align community initiatives with overall company goals. Seek opportunities for cross-functional collaboration to enhance the community experience.
- Event Support: Collaborate with the events team to promote upcoming events within the community. Facilitate communication between community members attending events.
- Social Media Management: Manage and grow our social media presence, ensuring consistent and on-brand messaging. Engage with community members through comments, messages, and other interactions.
- Analytics and Reporting: Utilize analytics tools to track community growth, engagement, and sentiment. Provide regular reports on community performance and make data-driven recommendations.