- Complete call logs.
- Enhance organization reputation by:
- Accepting ownership for accomplishing new and different requests.
- Exploring opportunities to add value to job accomplishments.
- Gather customer information as required.
- Identify and overcome objections.
- Accommodate client disabilities by recommending devices and techniques.
- Improve system performance by:
- Identifying problems.
- Recommending changes.
- Manage and resolve customers' complaints.