Alamat
Bentuk pekerjaanAbout Luxehouze
Luxehouze is Asia's leading online marketplace platform to buy and sell authentic luxury watches and bag from the likes of Richard Mille, Patek Philippe, Hermes and many more. Established in 2021, Luxehouze was created as a safe marketplace platform with two end customers in mind: both buyers and sellers. We ensure that all luxury goods being sold through our platform are 100% authentic and that our sellers are both credible and trustworthy through our rigorous verification and authentication processes that we have in place.
Responsibilities:
● Conduct research for best-in-class CX and turn insights into standardized practices and
recommendations for management.
● Help to manage and improve end-to-end customer journey-related SOP.
● Support wider CEO Office initiatives.
recommendations for management.
● Help to manage and improve end-to-end customer journey-related SOP.
● Support wider CEO Office initiatives.
Requirements:
● Final year student from a top university
● Adept at user journey research and transforming insights into CX-related process
improvements
● Excellent analytical thinking and attention to details
● Adept at user journey research and transforming insights into CX-related process
improvements
● Excellent analytical thinking and attention to details
