Customer Experience Intern

Everything is here for you!

Arya Noble is the brains behind Indonesia's leading beauty and wellness brands like Erha, Genero and Derma Xp.
 

Here at Arya Noble, you will be involved in creating various masterpieces which contribute to filling the lives of our customers with excitement and hope. We offer #ExcitingJourney experiences where you can thrive in working environments that support both your personal and career growth so that every one of us will be prepared to lead a purposeful and successful life. 

Don’t miss the opportunity to begin your #ExcitingJourney by joining Arya Noble if you have the right passion and have the following criteria:
 

Do you embrace your love and passion for the following activities?

• Collect customer feedback and loyalty data for further analysis and development recommendations.
• Able to create visualizations of customer feedback and competitor analysis data and share them with relevant departments to improve performance.
• Research and analyze customer satisfaction and loyalty, and conduct competitor analysis to identify priorities for improving Erha's customer service.
• Develop creative strategies to increase customer satisfaction.
• Work closely with internal and external parties to ensure smooth operations.
• Monitor and evaluate customer complaints effectively to maintain positive customer relations.
• Provide administrative support for all Customer Experience Management needs to achieve operational excellence.

Does it match your criteria?

• Fresh graduates/Last Semester Students from Marketing, Communication, or any related major. 
• Perfect if you have 1 year of experience in a related field (hospitaly industry, service assurance, or quality service)
• Have ability in Microsoft Office, Data Analysis & Data Visualization, Analytical Thinking and Problem Solving
• Proficient in English both verbal and written 
   

Now we'd love to see your talents and start your #ExcitingJourney by submit your profiles (CV).