Customer Service - Mall

PT Bali Utama Cakrawala is looking for the most suitable candidates for Customer Servicelocated in Bali with the details:

Requirements:

·         Bachelor's degree in any major

·         Good English communication skills

·         Interpersonal and Customer Service skills

·         Analytical and problem-solving skills

·         Multitasking and organizational skills

·         Ability to answer a high volume of calls and/or emails daily

·         Attentiveness and patience

·         Time-management skills

·         Willing to be placed in Bali

Responsibility:

·         Resolve customers concerns and answer customers questions based on the regulations

·         Maintain a positive attitude and calmly respond to customers complaints

·         Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise

·         Recommend possible products to meet the customer’s needs

·         Refer issues and questions to managers if necessary

·         Prepare product and customer reports by gathering data collected during customer interactions

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 01 April 2024