Data Entry Support

Requirements:
- Min D3 any major With GPA 2,75
-Min Fresh graduate and max 2 years in the same position (entry-level)
-Willing to work in the shifting schedule
-Experience in the customer service area
-Able to set a friendly tone (Smiling Voice)
-Typing skill with WPM 50 & Accuracy 90%
- Able to operate basic excel
Job Description
- Guide consumers and partners in using our products
- Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner
- Gather feedback from consumers and partners, observe front-line issues such as booking cancellation reasons, etc. - Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc
*Please submit your CV in English.
Benefit; Basic Salary, BPJS