Alamat
Bentuk pekerjaanJob Description
Location
Yogyakarta
Work Type
Direct Contract
Application Posted
September 21, 2021
About the RoleIf you’re looking to be a part of a dynamic, highly-analytical team who enjoys creating strategy based on available data, look no further. As our District Operation Staff for the Indonesia Region team, you will be handed the reins in overseeing the supply management for Gojek. Along with the district team, you will be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field. Working closely with the Regional Strategy team, you will even get to localize the HQ strategy that matches the nature of the district. Perhaps the most meaningful of all: your efforts will work to enhance the lives and livelihoods of our driver partners in the region, providing them with the attention, experience, and opportunities they deserve.
What You Will Do
- List, identify, and propose solutions to our driver partners' problems on the field and ensure their concerns are heard by following up with them
- Manage offline engagement (i.e. 'kopdar') as our way to inform, reach, and engage with driver partners
- Ensure all engagement programs are well executed and implemented
- Handle driver support unit according to agreed operating office hours
- Support implementation of Gojek's policies/programs by managing these changes
- Propose activities/programs to engage our driver partners
- Monitor personal metrics of engagement with driver partners, and propose solutions to increase the level of engagement
What You Will Need
- A Bachelor's degree (fresh graduates are welcome to
