Duty Manager

Job summary
Duty Manager roleEnsure guests have a memorable experienceOpportunity for growth and development
Job seniority: entry level
Responsibilities
• Greet, check-in, and respond to guest requests• Promote hotel facilities and enhance guest stays• Coordinate with other hotel departments• Handle guest needs and complaints• Provide management presence at all times
Requirements
• Service-focused personality• Previous experience is an asset• Familiarity with Opera or related system• Fluency in English• Additional languages are a plus
Key Skills Needed
• Service-oriented• Communication• Problem-solving• Organizational• Multilingual
Benefits
• Employee benefit card with discounted rates• Learning programs through Academies• Opportunities for growth• Corporate Social Responsibility activities