E-Commerce Specialist

Job Description:

• Manage product listings, creating product descriptions, pricing, promotions, images, and inventories in the marketplace back office, such as Shopee, Lazada, and TikTok Shop.
• Assist customers with their orders, requirements, after-sales support difficulties, and feedback.
• Able to use Canva to do it yourself the product material and online banners for campaigns.
• Responsible for monitoring seller performance dashboards and key metrics in order to detect and fix problems throughout the seller lifecycle.
• Reporting marketplace traffic and orders daily to management team.

Job Qualification:

• 2-year experience in managing marketplace of Shopee, Lazada, and TikTok Shop.
• Good problem solving skills, initiative, attention to detail, strong sense of responsibility, and positive working attitude.
• Ability to analyze data, interpret metrics, and make data-driven decisions to optimize sales, campaigns.
• Able to Speak and Write English.
• Placed in Jakarta