E-Commerce Specialist

Responsibilities:

• Developing, implementing, and continually improving the e-Commerce strategy to drive growth across digital platforms
• Constant development and improvement of ecommerce aesthetic and program to ensure maximal customer engagement;
• Optimizing customer journey and improving conversion rates
• Ecommerce developments and performance monthly report
• Manage and maintain the product launch across the ecommerce platforms
• Driving ecommerce sales performance
• Ability to understand customer journeys and identify opportunities to increase site performance, growing not just sales but increasing profit
• Analyze e-commerce platform data and sales trends, and provide data reports and insights to guide business decisions and optimize e-commerce operations strategies.
• Lead initiatives in SEO, SEM, email marketing, and social media advertising to increase online visibility and customer acquisition, with a focus on data-driven improvements.

Requirements:

• Min. 3 years experience and skills in e-commerce platform operations (such as: Shopee, Lazada and Tokopedia, TikTok Shop, etc).
• Familiar with e-commerce operation tools and platform functions, and have the ability to create new accounts, manage and operate online stores independently.
• Have good product management and data analysis skills, able to understand sales data and trends, and make appropriate adjustments and optimizations according to market needs.
• Good communication and coordination skills, able to work with internal teams and external partners to ensure smooth processing of orders and Client Servers.
• Have innovative thinking and problem solving skills, and be able to propose and implement strategies and measures to improve e-commerce operations.