F & B Manager - Sumbawa Barat

Requirement:

• Diploma or bachelor’s degree with experience In Food Production & Hospitality will be preferable.
• More than 3-5 year’s experiences as F&B Manager / Catering Manager.
• Has Experience in Mining or Oil and Gas Camp Catering Company is an advantage.
• Good English language spoken as well as written.
• Has experience handle > 10000 POB.
• Proficient in Ms. Office (Word, Excel, Power Point).Excellent interpersonal and communication skills, as well as the ability to negotiate and analysis critically.
• Service oriented, positive attitude, and adaptive to changes.Problem Solving in the catering services area.Understand Food Safety & HSE.
• Able to handle complaints from users or clients.
• Able to communicate properly and correctly.

Responsibilities:

• Proposing operational strategies and policies for the Catering Division, which are needed to achieve the targets that have been set to the Account Director
• Proposing targets and data analysis to create budgets and work program priorities.
• Create programs to meet division targets and carry out supervision over strategic and performance management.
• Develop strategies to maintain good relationships with existing customers in the Catering Division.
• Monitor customer needs and feedback to achieve customer satisfaction / Catering KPIs.
• Ensure the implementation of SMKP, HSE, Food Safety and Company management systems in the Catering Division.
• Monitor customer complaint feedback so that it is resolved quickly and well.
• Create Planning Menu and Material Request.
• Control operational activities & costs so that they run according to the budget set by the catering division.
• Carrying out efficiency projects in each process in the division and monitoring their realization.
• Develop effective and efficient manpower planning (MPP) requirements for catering services.
• Monitor employee work evaluations in catering services to find employees who can be categorized as Talent.
• Develop employee development programs to form a talent pool.