Front Desk Agent

Job Description For Front Desk Agent

Hotel Name
Job Description
Takes care of the arrival and departure processes for guests in compliance with internal procedures
Promotes the hotel's range of services in order to increase sales
Contributes to guest satisfaction at all times by providing high quality services throughout their stay
Work Experience
-Has a proven experience in similar role in five star international hotel chain
-Bachelor degree in hospitality, diploma or college
-Excellent reading, writing and oral proficiency in English language or other languages will be added advantages
-Familiar with OPERA system
Benefits
-Optimal employee experience and healthy working atmosphere
-An opportunity to develop your career at Accor
-Learning program provided by Accor including online and offline learning