Alamat
Bentuk pekerjaanWe are looking for a Front Desk Agent that willing to work at Wave House, Canggu.
Responsibilities:
- Checking guests in on arrival and out on departure
Update calendars and schedule
- Inform customers about payment methods and verify their credit card data
- Greeting and thanking guests in a sincere, friendly manner
- Anticipating and addressing guests' needs, and resolving their problems and complaints
- Manage online and phone reservations
- Provide information about our hotel, available rooms, rates and amenities
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements:
- Preferably Bali-based
- Able to speak English
- Work experience as a Front Desk Agent, Receptionist or similar role
- Customer service attitude
- Excellent communication and organizational skills
- Experience with hotel reservations software
- Understanding of how travel planning websites operate
- Mencari kandidat untuk bekerja pada:
- Senin: Pagi, Siang, Sore
- Selasa: Pagi, Siang, Sore
- Rabu: Pagi, Siang, Sore
- Kamis: Pagi, Siang, Sore
- Jum'at: Pagi, Siang, Sore
- Sabtu: Pagi, Siang, Sore
- Minggu: Pagi, Siang, Sore
- Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
- Pelamar harus memiliki KTP
