Job Description For Front Office Manager
Hotel Name
Job Description
- Supporting, training, and supervising Front Office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Maintaining an orderly appearance throughout the reception area.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
Work Experience
- At least 1 year experience in a similar capacity.
- Excellent communications skills, both in written and verbal is required.
- Strong guest relations and problem solving abilities.
Benefits
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Be a part of global community of hospitality Industry
- Opportunity to develop your career within Accor globally