Front Office Manager

Job Description

• Supporting, training, and supervising Front Office staff.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Maintaining an orderly appearance throughout the reception area.
• Preparing monthly management reports on customer feedback, bookings, and cancellations.
• Managing the departmental budget.

Work Experience

• At least 1 year experience in a similar capacity.
• Excellent communications skills, both in written and verbal is required.
• Strong guest relations and problem solving abilities.

Benefits

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Be a part of global community of hospitality Industry
• Opportunity to develop your career within Accor globally