General Manager

ROLES AND RESPONSIBILITIES:

• Oversee the operations functions of Restaurant, Retail Shop, Theme Park
  Ensure full compliance to SOP, policies, procedures, and service standards
• Handling complaints, and oversee the service recovery procedures
• Responsible for annual Operating Budget, Marketing & Sales Plan and Capital Budget
• Manage profitability of the site, ensuring revenue and guest satisfaction targets are met
• A strong understanding of P&L statements and ability to react with impactful strategies
• Prepare a monthly financial reporting for the Management

GENERAL REQUIREMENTS:

• Bachelor's degree in Management, Tourism, Hospitality or related fields
• Min. 5 years of experience in managing Restaurant / Retail Shop / Hotel / Theme Park
• Analytical skills, creative innovative, and strategic thinking
• Outstanding service orientation, focus on detail and time management skills
• Excellent ability in managing people, with expertise in training, development, and coaching
• Able to relocate anywhere when required
• Placement in Gowa - Makassar Area.