Guest Service Agent ( Communication Center )

1. Should have minimum 2 years in the same role and minimum diploma or bachelor degree

2. 3 years Diploma or bachelor degree in hotel management specializes in Front office department

3. Exceptional analysis and problems-solving skill 

4. Teamwork-oriented 

5. The ability to communicate well in English 

6. Highly responsible and reliable 

7. Ability to focus attention on guest needs