Guest Services Agent

Responsibilities:

• Greet and escort guests to rooms and inform guests of all hotel services, facilities and features in a professional manner
• Assist guests with luggage delivery efficiently 
• Maintain service excellence by being attentive to guest needs
• Perform any other reasonable duties assigned by the department head from time to time

Requirements:

• Minimum 1 year of relevant experience in hotel industry
• Service orientated, pleasant and good interpersonal skill
• Good command of English and Cantonese, knowledge in other language is an advantage