Host/Hostess

• Previous work experience as a Host/Hostess

• Understanding of restaurant etiquette

• Familiarity with health and safety regulations

• Experience in managing reservations

• Demonstrable customer-service skills

• Excellent communication skills (via phone and in-person)

• Strong organizational skills with the ability to monitor the entire dining and bar area

• Availability to work in shifts as needed

• Good physical condition to walk and stand during an entire shift

• High school diploma; hospitality certification is a plus

• Welcome guests to the venue

• Provide accurate wait times and monitor waiting lists

• Manage reservations

• Escort customers to assigned dining or bar areas

• Provide menus and announce Waiter/Waitress’s name

• Greet customers upon their departure

• Coordinate with wait staff about available seating options

• Maintain a clean reception area

• Cater to guests who require extra attention (e.g. children, elderly)

• Answer incoming calls and address customers’ queries

• Assist wait staff as needed