Hozpitality - Front Office Manager

Job summary
Front Office ManagerResponsible for ensuring memorable guest experiencesOpportunity for growth and development
Job seniority: associate level
Responsibilities
• Develop, conduct, and maintain training programs for team members• Work closely with Hotel Manager in establishing and monitoring policies• Provide exceptional service and ensure memorable guest experiences• Build and maintain good relationships with stakeholders
Requirements
• Service focused personality• Experience in a similar role• Prior experience with Opera or related system• Fluency in English, additional languages a plus• Diploma or Bachelor Degree in Tourism, Hospitality, or Business Management• Minimum of 2 years of experience in identical role• Hotel operational experience is desirable• Previous leadership experience required
Key Skills Needed
• Service focused personality• Exceptional leadership skills• Strong communication and relationship-building abilities