Human Resources Officer

Job Responsibility
Manage Telegram Channel

• Regularly update content including product updates, promotions, and engaging posts to drive customer engagement.
• Respond promptly to customer inquiries and feedback via Telegram.
• Coordinate with the marketing team to ensure consistent messaging and branding.
  

• Research potential resellers and distributors for the company's skincare products.
• Reach out to potential resellers, negotiate terms, and onboard them into the company's distribution network.
• Maintain relationships with resellers, providing support and assistance as needed.
  

• Attend meetings and accurately record minutes.
• Distribute minutes promptly to relevant stakeholders.
• Follow up on action items and deadlines outlined in the minutes.
  

• Handle customer inquiries, complaints, and returns promptly and professionally.
• Provide product information, usage guidelines, and skincare advice to customers.
• Work closely with the customer service team to ensure a high level of customer satisfaction.
  

• Assist in the recruitment process by posting job openings, reviewing resumes, and scheduling interviews.
• Coordinate interview logistics and communicate with candidates throughout the recruitment process.
• Onboard new hires and facilitate training sessions as needed.
  

• Prepare agreements, contracts, and other legal documents as required.
• Review agreements for accuracy, completeness, and compliance with company policies and legal requirements.
• Maintain records of all agreements and ensure they are properly filed and organized.
  

• Proven experience in administrative roles, preferably in the skincare or beauty industry.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in using Telegram and other communication platforms.
• Ability to work independently and as part of a team.
• Familiarity with customer service principles and practices.
• Knowledge of recruitment processes and procedures.
• Attention to detail and a high level of accuracy.
• Legal knowledge or experience in drafting agreements is a plus.
• Bachelor's degree/diploma in business administration or related field preferred.
  

• Annual Leave
• EPF/SOCSO
• Free Meals On Friday