Information Technology Infrastructure Manager

Experience Range: 5 to 7 years

Responsibilities:

Network Management:

• Design, implement, and manage the organization's local and wide area networks (LAN/WAN).
• Ensure network security and implement measures to safeguard against unauthorized access and data breaches.
• Monitor network performance and troubleshoot issues promptly to minimize downtime.

Server Administration:

• Oversee the configuration, maintenance, and optimization of servers and virtual machines.
• Implement and manage server security policies and protocols.
• Collaborate with other IT professionals to ensure server reliability and scalability.

Asset Management:

• Develop and implement an efficient system for tracking and managing IT assets.
• Conduct regular audits to ensure accurate inventory records.
• Coordinate with relevant departments to optimize asset utilization.

IT Infrastructure Planning:

• Collaborate with other departments to understand their IT requirements and plan for future infrastructure needs.
• Stay abreast of technological advancements and recommend relevant upgrades or improvements.

Vendor Management:

• Evaluate and select vendors for IT products and services.
• Negotiate contracts and manage relationships with third-party vendors.
• Ensure vendor compliance with agreed-upon service levels.

Security and Compliance:

• Implement and enforce IT security policies and procedures.
• Ensure compliance with relevant regulations and industry standards.
• Conduct regular security assessments and audits.

Troubleshooting and Support:

• Provide technical support to end-users and resolve IT-related issues.
• Establish and maintain a help desk system for user support.
• Document and communicate IT procedures and best practices.