Information Technology Support Intern

The Jakarta Post is one of Indonesia's most influential newspapers that provides content and services in line with its role as a leading media in the country and Southeast Asia (SEA) region. Established on April 25, 1983, The Jakarta Post has the vision to drive transformative change in Indonesia and for Indonesia through bold, ethical, responsible, and independent reporting; critical perspective; and influence.

Responsibilities

IT Support Intern

1. Support IT Infrastructure: Assist in the installation, maintenance, and troubleshooting of hardware, software, and network systems.
2. Help Desk Support: Provide support to end-users by addressing and resolving technical issues, responding to support tickets, and assisting with user inquiries.
3. Monitoring and Reporting: Assist in monitoring the performance and availability of IT systems and notifying the team of any anomalies or issues.
4. Inventory Management Project: Maintain an inventory of IT assets, including hardware and software licenses.
5. Documentation: Assist in creating and updating IT documentation, including system configurations, procedures, and troubleshooting guides.

Requirements

1. Passionate with the world of IT operational in an organization with related experience or knowledge in study or internship before.
2. Student from engineering-related major. Preferably in the last semester of study with no active classes; or students working on an ongoing thesis work.
3. Able to work from the office from Monday-Friday.
4. No compensation will be provided, but great working experience may follow.