Information Technology Support Technician

Company Description

PT. Tiki Jalur Nugraha Ekakurir (JNE) is an Indonesian logistics and freight forwarding company headquartered in Jakarta Barat. JNE is known as one of the largest courier companies in Indonesia, with a distribution network covering over 83,000 cities, including remote areas and islands. With over 8,000 sales points and over 50,000 employees across Indonesia, JNE is a leader in the logistics industry.

Role Description

This is a full-time on-site role for an Information Technology Support Technician located in Komodo. The IT Support Technician will be responsible for providing technical support, troubleshooting desktop computers, supporting printers, and repairing computers.

Qualifications

• Technical Support and Troubleshooting skills
• Experience with desktop computers and printer support
• Computer repair skills
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Knowledge of network troubleshooting and configuration is a plus
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus