It Help Desk Staff

Job Description:

• Provide an assistance and support for incoming queries and issues related to computer systems and software.
• Troubleshooting, diagnosing and solving system/software faults.
• Respond to email messages for users seeking help.
• Supporting the roll-out of new application.

Requirements:

• S1 degree from reputable university with major in Computer Science/Computer Engineering with GPA ≥ 3.00
• Fresh graduated are welcome to apply.
• Strong expertise in windows operating systems.
• Experience in handling computer (PC, laptop, printer) troubleshooting, and software installation
• Providing support, including procedural documentation and relevant reports
• Willing to learning and evaluating new applications and tools.
• Excellent communication, both oral and written communication skills
• Good communication and interpersonal skill
• Practitioner of hard work, honesty, and integrity.
• Full-Time position(s) available.