Responsibilities:
- Ensuring consistent internet connectivity and hardware upkeep for all users.
- Managing troubleshooting for IT devices.
- Overseeing the maintenance and monitoring of Wi-Fi access.
- Installing and setting up computer hardware, software, networks, printers, and scanners.
- Maintaining IT assets and documentation.
- Addressing and resolving user IT issues.
Requirements:
- Diploma or bachelor's degree in Computer Science
- Minimum 2 years experience for this role
- Fluent in English
- Good understanding of computer systems, mobile devices, and other products
- Ability to diagnose and resolve basic technical issues
- Network experience (TCP/IP, Mikrotik)
- Excellent interpersonal and communication skills
- Able to multitask, prioritize, and manage time efficiently
- Able to work as a team or independent
- Willing to be placed at Cikarang Pusat
- Work From Office 100%