It Operation Support Staff (Paid Internship)

Job Description:

• Serves as L1, L2 in receiving, analyzing, following up, resolving and closing all user tickets
• Handling all end user device problems (Laptop, Pc, Printer, HP, Tablet)
• Creating, managing, follow up  IT Infra SOP, contract and licenses
• Support day to day regional team
• Compare IT Assets in the unit with IT Assets inventory in the SAVE and BMC application
• Perform routine re-inventory IT Asset
• Support all HO users and units

Job Qualification:

• Preferable someone with related work/internship experience, fresh graduate is also welcome to apply
• Familiar with Email, Office, Visio, Flow process
• Familiar handling end user device issue (laptop, PC, tablet, Handphone, printer)
• Discipline, have good attitude, and good communication skill
• Have good analytical and able to adapt quickly
• Fast response and able to follow up things if needed
• Willing to work overtime if needed
• Thorough and likes work related to data
• Willing to work at Karawaci, Tangerang