Key Account Executive / Manager

About SCI E-Commerce

Launched in 2014 in Singapore, SCI E-commerce is the leading and fastest-growing eCommerce enabler that provides full end-to-end eCommerce solutions for businesses & brands in Southeast Asia and Easthern China.

We have worked with prominent Fortune 500 brands, as well as local and global enterprises in establishing a strong online presence from their original brick and mortar stores. Our team provides services such as eCommerce store set-up, Campaign Management, Digital, and Social Media Marketing, Logistics and Shipping Fulfillment, and Service Quality Management to ensure steady revenue growth and visibility for our clients in the digital age.

Taking pride in the value we provide, SCI E-commerce have achieved operational excellence and are recognized by Tmall/Lazada as one of the Ecological Partner Enabler.

Join us now if you are looking to co-create your growth and learning in the rapidly growing eCommerce industry that brings you excitement and fulfillment in the job you do!

Job Description and Scope of Work

Sales Strategy & Selling

• Develop and implement the Sales Strategy according to business plan and in line with the market development
• Analyze and use of brand(s) potentials and needs
• Develop and implement activities to achieve sales target (GMV)
• Develop and steer individual brand(s) agreements
• Negotiate annual/agreements/sales contracts in order to meet the brand(s) Strategy & Business Plan

Consumer/Customer Insights

• Establish, Maintain, Develop professional customer relationship with long term view.
• Participate actively in Key Account/Dealer/ Channel events
• Consult customers in regards to market activities, campaigns & product information
• Create strategic thinking & activities to develop their business for the brand(s)
• Continuously review and develop processes & tools to proactively increase brand(s) performance

Team Management

• Maintains a climate that attracts, retains and motivate top quality personnel
• Guiding the day to day activities of the marketing team
• Supports and oversees cross-functional teams throughout the marketing department, ensuring synergies across different functions
• Provides direction, resources to the team while empowering the team within their authorized work scope so as to achieve the final objective of coaching the potential team members to success

Knowledge management

• Ensure best possible knowledge (self study, colleagues or trainings)
• Market & knowledge (esp. concerning customers & consumers)

Requirements

• Diploma or Bachelor's Degree in any major from Top University in Indonesia.
• Minimum 1-2 years of experience as Key Account Manager/Relationship Manager in retail (preferably from e-commerce)
• Preferably candidate with strong connection & network to main distributors and brands
• Preferably candidate with credible reputation and relationships amongst suppliers and other members of the industry
• Strong Ms. Excel skills
• Able to communicate effectively in Bahasa Indonesia & English
• Strong written and oral communications skills
• Willing to go extramiles