Key Account Manager

Key Responsibilities:

• Develop and maintain strong relationships with key global accounts in the freight sector.
• Understand and fulfill client requirements, ensuring high levels of customer satisfaction.
• Coordinate with internal teams, including logistics and operations, to deliver tailored solutions.
• Identify new business opportunities and expand the company’s market presence.
• Prepare regular reports on account status and growth strategies.
• Negotiate contracts and close agreements to maximize profits.
• Represent Aramex Indonesia at industry functions, such as association events and conferences, to network and promote our services.
• Stay abreast of market trends, challenges, and competitors’ strategies in the freight and express industry.
   

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field.
• Minimum 5 years of proven work experience as a Key Account Manager in the freight forwarding and express industry.
• Experience in managing global accounts and understanding of global market dynamics.
• Solid experience in sales, client relationship management, and strategic account growth.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities.
• Proficiency in CRM software and MS Office.
• Willingness to travel as required.