The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Minimum Diploma Degree from any Major
- 1-year experience as Admin
- Has experience in the Logistic industry is a plus
- Detail-oriented and good communication skills
- Able to use basic Excel/spreadsheet formulas
- Strong administrative skills
- Willing to be placed in Kuningan, South Jakarta