Jobs and Responsibilities
- Supervise and ensure the service provided both internally and from the contractors or suppliers are delivering optimal services based on contract or above minimum agreed service level.
- Manage and ensure follow up received, log and follow up any complaints from tenant/unit owner in relation to the tidiness, cleanliness of the premises, responsively, accurately and properly.
- Coordinate with each area (might include public areas, facilities, estate, basement, utilities, others to supervise and coordinate the services to ensure health, cleanliness, tidiness of the area itself. Ensuring tenant/unit owner and guest are comfortable.
- Manage and conduct routine and/or random inspection on site, to ensure proper control and monitoring of the services being delivered
- Manage report on service delivery quality, scope of services, equipment condition and supplies required to provide the services. Follow escalation process as per agreed procedures and guidelines.
- Manage, supervise and deliver important services in maintaining garden, landscapes, hardscape and other exterior features of the building to meet the agreed aesthetic and standard qualities of tidiness, proper arrangement, qualities and up keep
- Minimum have 5 years experiences in the same position as stated in this job desk or equivalent.
- Good manner and attitude, which include honest, integrity, teamwork, commitment.
- Able to follow agreed plan/instruction and have good responsibility for the given task and roles