Core functions for this position include the following:
- Execute account processes within standards
- Get, want, and have the capacity to fulfill the requirements of the seat
- Fulfillment of Key Performance Indicators set for the team
- Problem-solve within their capacity
- Build strong relationships with our counterpart.
Accountabilities
- Assist Directors of Resident Services in managing property listings owned by Imagine Homes Management
- Publish, update, and remove property postings and listings
- Create marketing descriptions for properties being marketed by the business
- Process Rental Applications from prospective residents and applicants
- Regularly communicate with applicants to guide them in the application process
- Contact tenant references or previous landlord for verification on a timely basis
- Process all applications and verify all details submitted by all persons involved.
- Responding to daily email inquiries on any leasing concern
- Communicate alternative rental vacancies to applicants in case their first choice becomes unavailable
- Notify counterparts of issues with locks and hubs at properties prior to enabling properties for self-guided tours
- Flagging listings on Craigslist and Facebook.
- Subject to change according to the needs of the business.